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Terms & Conditions
We, us, our is GOTO Energy (UK) Limited, registered in England and Wales with company number 09844990. Our address is Office 23, 2nd Floor, Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF. Our company and its staff are the people behind your energy supply.
You, your, customer is the person (or people) who agrees to the terms of this agreement. You may be the owner or occupier of a household or microbusiness that already receives its energy from us, and so may have previously had a deemed contract with us.
Agreement includes all the relevant information that forms the basis of our relationship with you, including any online application, these terms and conditions (which we may vary from time to time) and any documents these terms may rely on.
Credit meter is any meter that does not need prepayment as a condition of your supply.
Deemed contract is a term used by the energy industry and outlined in paragraph 3 of Schedule 6 of the Electricity Act 1989 and in paragraph 8 of Schedule 2b of the Gas Act 1986 to describe any agreement between you and us to supply energy to the property that is not a formal contract. For example, you will be a deemed customer if you recently moved into a property that we supply energy to and you have not agreed a formal contract with us.
Energy is the gas or electricity (or both) we sell to you under the terms of this agreement or under a deemed contract.